Shipping and returns

When it arrives

We pack orders the same working day when they reach us before 2 pm. Delivery takes one to three working days.

What it costs

Free on orders over 49 euros, and 4.95 euros below that.

Repeat orders

Choose how often, from every two to every twelve weeks, and save 5% on each delivery. We email you three days before it ships so you can skip or change it.

Returns

Send back anything unused within 30 days for a full refund. Food and treats that have been opened cannot be returned.